Sunday, 8 July 2018

Putting personality before brand

For this week's blog I'm looking at contrasts and welcomes, and how two very different but related bookshops can be equally appealing, as we visit the two Yellow-Lighted Bookshops in Gloucestershire as part of my Independent Bookshop Week 2018 bookshop crawl.

But first, a small moment of insecurity from me. One of the reasons I write this blog is to show people that bookshops can be welcoming places for anyone, that they're not the scary, elitist places I feared they might be when I was a teenager. I can confirm they're definitely neither of those things (not even when they're in somewhere as well-to-do as the Cotswolds), but even with that knowledge I can still, on occasion, get nervous about visiting a bookshop.

Which was pretty much my state of mind as I arrived at The Yellow-Lighted Bookshop in Tetbury. It's daft really, because I'd been to this bookshop before. I knew it was a good quality, friendly place and I could even remember exactly where it is in the town and in relation to parking (very close). And yet, the nearer we got to our destination the more nervous I got. You see, this time I was expected. And I had a cape. Neither of which fall into my usual experience of visiting a bookshop. Obviously things went well, but I reckon it doesn't hurt to remind others that even the most confident of bookshoppers can still have an attack of the nerves.

Those nerves were swiftly banished by Hereward the bookshop owner, who greeted us and offered us coffee and a bun as soon as he saw us. I obviously can't have been in my right mind because I declined the bun, but the tea and coffee he bought my boyfriend and I from the independent cafe across the road were just what was needed to recover from a couple of hundred miles in a car.

Hereward's brief distraction getting the drinks also gave me a few minutes to regain some composure after the drive. I wandered around blindly for a few moments, reacquainted myself with the different sections, admired the choice of books and then collapsed in a heap on the comfy leather sofa in the snug children's area.

The bookshop was as good as I'd remembered and I soon lost my boyfriend to the bookshelves, which is his way of paying a bookshop a compliment. The selection met the approval of both of us, with warm wooden shelves and tasteful decoration perfectly pitched to make the browser comfortable without being a distraction.

I enjoyed looking at the books on offer, but once the bookseller returned I had a question to ask and the visit went from there. I knew the bookshop was named for a book, The Yellow-Lighted Bookshop by Lewis Buzbee, but my question was why. I won't share the story here because I want you to visit the bookshop and find out for yourselves, but as someone who is fascinated by the reasons for names I was impressed by the answer. So impressed I bought the book as a reminder of my visit.

Conversation with Hereward was pleasant and relaxed in an understated, calm way. We covered a remarkable selection of topics that gave me a feel for the area, the bookshop, books and bookselling – after years of writing this blog I'm still amazed by how much I continue to learn about this enviable but tough career choice. It was a pleasant, informative conversation, punctuated by the odd customer query and accompanied by the gentle buzz of browsers in a busy bookshop. I'm certain we could've both happily stayed here all day.

Instead (after subtly posing for a photo with the cape) we continued with day one of our bookshop crawl, which included stop three: The Yellow-Lighted Bookshop in Nailsworth (we'll come back to stop two another day).

Where Tetbury was refined and calm, Nailsworth was bright and bubbly. Louise the bookseller greeted us like old friends and her energy and enthusiasm were evident for all to see. I've often thought booksellers – aka bookshop heroes – are the secret ingredient to making each bookshop unique, and it was never more obvious than in a comparison of The Yellow-Lighted Bookshops.

While both bear the same name and smart blue and gold signage outside, their ingredients differ. There were obviously some similarities in this younger bookshop, but these were more of a nod to the original than a copy. Personality – rather than brand – is the priority, enabling the two sister bookshops to have grown to suit their respective communities.

During our visit we saw a larger number of children in this second bookshop, and it was clear Louise has an enthusiasm for encouraging younger readers. She welcomed them as equals and the children's space was well-thought out with a sweet little hidey-hole for those who'd rather sit and read without distractions. She also embraced the crazy of the cloak, joining me for a photo and helping me realise there was no need to feel self-conscious about my not-so-secret superhero accessory. Louise is a true superhero.

When it came to buying, my attention was grabbed by pretty much all of the offerings on the recommends table, so I turned to Louise for help in whittling my selection down. This prompted further conversation about books and reading and I'm very pleased with my eventual choice of Less by Andrew Sean Greer.

Where the first Yellow-Lighted Bookshop in Tetbury had been exactly the calm, relaxing influence I'd needed to recover from a tiring drive, Nailsworth's Yellow-Lighted Bookshop a few hours later was the perfect energetic boost to ensure our bookshop crawl took flight.

Which pretty much sums up the unique experience of visiting different independent bookshops: they put people first.


The Yellow-Lighted Bookshop
21 Church St, Tetbury, Gloucestershire GL8 8JG
Tel: 01666 500221 @YLBookshop

The Yellow-Lighted Bookshop
17 Fountain Street, Nailsworth, Gloucestershire GL6 0BL
Tel: 01453 832555 @YLBookshop

2 comments:

  1. We met Louise when we went to the Tetbury shop last year for my birthday - she really endeared herself to us when she said that, on a trip out with her grand kids she had simply forgotten she was too old to climb trees! A lovely person with a great zest for life and so helpful - not just about books but trying to help us find our hotel - we need to go back!

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    1. What a lovely thing to forget! Louise was an absolute joy to meet and I'm glad to hear you agree. Bookshops like this are always worth returning to!
      (Sorry about the slow reply, for some reason I no longer get notifications)

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